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Welcome to the Leading Real Change podcast with host Dr Jacqueline Kerr, an expert in workplace culture change. I interview dedicated and passionate Changemakers about their careers, how they lead change, and what leaders can do today to make a difference to build healthy, inclusive workplace cultures for all. I am excited to share these examples of real workplace change with you. You’ll learn about effective strategies that are working and how to overcome real barriers to change that challenge us everyday. I hope you’ll feel inspired and more confident to keep leading change in your workplace. Please share this podcast with other HR, DEI or ERG leaders who you know are working hard, but are struggling to have impact, and need more support to effectively create a thriving workplace culture for all today.
Episodes

Wednesday Oct 04, 2023
Wednesday Oct 04, 2023
This week's remarkable episode features Laura Hamill, a leading expert in driving cultural change within organizations. Her wisdom on nurturing employee wellbeing and enhancing organizational performance is truly transformative. Here are some key takeaways:
- Organizational Support is Vital: Laura emphasizes that improving employee wellbeing is impossible without robust organizational support. This support spans from managers to top-level leaders, who actively encourage and prioritize it. 🌐🤝
- Crucial Role of Culture: Culture plays a pivotal role in making wellbeing a reality within an organization. Sadly, culture is often misunderstood and left unaddressed, even though it's the number one priority for employees. 🏢💼
- Culture's Abstract Nature: Culture is a complex and abstract concept, making it challenging to grasp and influence. It operates at an unconscious level, shaping our actions and behaviors without us even realizing it. 🤔🧠
- Moving Beyond Surface Values: While articulating company values is a positive step, the real test lies in translating these values into day-to-day behaviors. Laura suggests the importance of behavioralizing values to create a tangible culture that's actively lived. 🙌🗒️
- Career Progression through Culture: Behavioralizing values not only brings culture to life but also establishes a career ladder within the organization. It provides clarity on what it takes to become a manager or leader while staying aligned with the organization's culture and purpose. 📊🚀
- Systemic Approach to Performance: Laura dispels the myth that hiring 'better' individuals solves all performance issues. In reality, 70% of performance variance is attributed to the organization's systems, not individual traits. 🔄📈
- The Neglected Art of Job Design: Job design often takes a backseat in discussions, but it's a critical factor in employee wellbeing. Striking a balance between workload, expectations, and humane job design is essential for sustained performance and happiness. ⚖️😊
Laura's insights challenge us to rethink how we approach organizational wellbeing. It's not just about surface-level changes but a holistic transformation that empowers individuals and organizations alike. 🌈💪
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